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Help please. My computer is broken somehow? Its screen is black and won’t stop beeping. It’s 3-4 long beeps then 4 quick beeps. And I tried pressing the window button and b key and holding the power but it won’t work

1 REPLY 1
HP Recommended

hi

HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code | HP® Customer Support

please identify the exact frequency/ series!

 

The red light blinks three times, and then four, short white light blinks (3 long red, 4 short white)

This condition indicates a potential power system failure.

  1. Reduce to minimum configuration (CPU, System board, PSU, 1 DIMM of memory), and then isolate the failed component.

  2. Reduce further if issue persists.

  3. Test your system with a known good PSU.

  4. Contact HP Customer Support for further assistance to replace the component, system board, processor (CPU), or PSU if the issue persists.

 

The red light blinks four times, and then four, short white light blinks (4 long red, 4 short white)

This condition indicates that the MXM graphics card temperature is too high.

 

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