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wyaa
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Message 1 of 2
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My keypad isnt working correctly.

HP Recommended
Pavilion Laptop
Microsoft Windows 10 (32-bit)

I'm having trouble with my keypad. I was playing a game and I was trying to click but the curser got stuck and froze for about 5 minutes. Then I was trying to scroll and it zoomed in and out, also it took me out of the browser. Once I tried to use it again it got stuck and zoomed in and out on some icons. I restarted and shut off my computer, it worked for about 15 minutes and went right back to acting up. So I have been using my computer as a touch screen.

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@wyaa Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

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