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Abd-K
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Message 1 of 2
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My laptop hp pavillion 15 p028tx display has a big black dot.

HP Recommended
Pavilion 15 p028tx
Microsoft Windows 7 (64-bit)

20200718_175350.jpg

3.display has a big black dot and day by day spread.

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Abd-K Welcome to HP Community!

 

I understand that you are getting a big black dot on the display.

 

The issues with the display screen. The screen has to be replaced.

 

In that case, I would suggets you contact our phone support and check for the support option. They will help you,

 

Or you can contact the local service center for repair.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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