-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- My laptop screen suddenly turn into pink color screen.

Create an account on the HP Community to personalize your profile and ask a question
04-21-2024 05:55 AM
Laptop is suddenly changed the display color to pink . it is covered total display . And also laptop getting shutdown when charging less than 46 . i was facing this issue from last two days . is there any solution for this. please help me for this problem
04-21-2024 07:07 AM - edited 04-21-2024 07:15 AM
Have you run diagnostics?
Tap the ESC key after powering on and press F2 to run diagnostics.
Do not allow any updates if disk or memory fail, especially a BIOS update.
If the display graphics fail during the test the problem is hardware
Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center
There is a newer UEFI diagnostics test here
https://support.hp.com/us-en/drivers/hp-250-g8-notebook-pc/38151396
select windows 11 and click on "expand all"
You can install the UEFI 10.3.2
If graphics test passed then update the windows driver. If the HP Support Assistant cannot find a driver then
install either or both of the Intel and NVidia drivers
If you have NVidia
https://ftp.hp.com/pub/softpaq/sp147501-148000/sp147655.exe
If your laptop only has Intel video
https://ftp.hp.com/pub/softpaq/sp147501-148000/sp147653.exe
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it