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‎07-13-2024 09:27 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Had two monitors primary connect via hdmi, secondary connected with DVI.

 

Suddenly primary stopped being recognized.  I've seen millions of windows regression problems, I suspect one just waits out the fixpak. I used different cables, different monitors. HP and windows diagnosis, downloaded video drivers. Nothing works. Suggestions other than the standard, check the power, check the cables, etc would be appreciated. Hoping someone else had this problem in 2024 and found a fix or got Microsoft to admit

Category:
1 REPLY 1

‎07-15-2024 01:43 PM

HP Recommended

Hi @DaleHagen,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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