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My start full screen will not go away. I have clicked the "use start full screen button " off but

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Hp pavilion x360 convertible

HELP PLEASE!!! My laptops home screen has a start screen that will not go away. I have updated it and restart it to see if that will help but the start screen is still up. I also turned the "use start as full screen" button off but it is still up. Idk what to do now and I need to see my folders in the background . 

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@Ana111 Welcome to HP Community!


I understand that the start full screen will not go away.


This issue might occur if there is change in start menu settings.


I suggest you to refer to the suggestion provided in the below Microsoft Help Article about Start Menu issues and check if it helps.


Note: Please do not perform Reset of the computer.



Also I recommend you to refer the below steps and check if it helps.


1. Click on Search bar.


2. Then type "Start settings" without the quotes in the search bar and click on it.


3. Turn off Use Start Full screen.



Please get back to us with an update on issue with Windows 10, we will be happy to help.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

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