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digitalrezource
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Message 1 of 2
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Need a replacement screen for Hp Pavillion AIO 27-xa0013w

HP Recommended
27-xa0013w
Microsoft Windows 10 (64-bit)

Screen is cracked need replacement screen 27-xa0013w I believe digitizer is included to with the display cause it is really thin

been looking for this part for month and please don't tell me it cost 700.00 when i paid alittle over 900.00 for the whole system

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@digitalrezource I'm afraid we don't have an option to (DIY) replace the screen on an all in one desktop, and I suggest you talk to HP support and discuss your options, follow the below steps to get started:

 

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

 

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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