New video drivers

[Tomg8]

Why doesn't HP allow new Intel video drivers to be installed?  This is a new system and I saw on the Intel site there were new drivers for the 630 chip.  At the start of the install a message that they can't be installed and to contact the mfg.  Same with the wife's laptop she hasn't been able to update video drivers in a long time.

[Paul_Tikkanen · Accepted solution]

Hi:

See my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

[Tomg8]

Looks pretty interesting as long as it's safe.   Why does HP have this practice of not letting a simple update happen for video drivers?

[Paul_Tikkanen]

It should work just fine as long as you only have the onboard Intel graphics on your notebook and desktop PC.

I've done it myself, which is why I decided to write the help article for others to use.

I asked the same question of HP by contacting the executive team, and believe it or not, I was told to use the drivers from Intel.

That was their answer, I guess meaning they have no plans to update the drivers on an ongoing basis.

So I did, and it worked for me.

Now the Intel driver and support assistant notifies me of a driver update when one is released and automatically installs it.

Never had an issue.

[Tomg8]

Great, thanks Paul.

[Paul_Tikkanen]

You're very welcome.

[Tomg881]

Finally got around to installing the new drivers.  Worked great.  At least no longer under HP's policy of not  updating video drivers.  How do I accept your answer as a solution?  I don't see it available as an option.