No Picture on Monitor

[eguillo]

I have an HP p7-1297cb with HP 2711x monitor.  All of a sudden the picture doesn't show up on the screen.  Power to the monitor is there, desktop is running fine but no picture on monitor.  Anyone ever have this issue?

[Echo_Lake]

@eguillo
Thank you for posting on the HP Support Community.

• Have you checked with alternate monitor or TV?
• Have you made any hardware/software changes?
• Is monitor lights powered on?
• Have you tried checking the video cables and connector?
• Could please check and ensure the CPU tower is functioning?

 Keep me posted for further assistance.

[eguillo]

• Thanks for responding.

i have tried to hook up another monitor and same response, blank screen.  The monitor lights do come on.  I can actually connect my laptop to the monitor and the monitor works fine.  All cables are secure.  I have even tried to connect dvi and vga with same response.

i can turn the tower on and force and off by keeping the button pressed.

F10 or other function commands during boot up are nonresponsive.

Any help or ideas is appreciated.

[Echo_Lake]

@eguillo

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.