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HP Recommended
HP Notebook - 17-x115dx

I have an hp notebook and when i plug it in the orange light turns on like normal but when i try too turn it on the light turns off and comes back on when i release. When i take the battery out and leave it plugged in the same thing happens but with a white light. Im getting no sounds from the fans or anything please help

2 REPLIES 2
HP Recommended

Hi @Paradox_,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Let us try these steps and see if that work. 

 

POWER DRAIN:

Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.

CBR:

Press windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
HP Recommended

Hi @Paradox_,

 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

 

I would like to know if the resolution we provided worked for you.

 

If you have any other queries, feel free to reach out to us.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
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