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HP Recommended
J4W33AA#ABA
Microsoft Windows Vista

I have no power at all 

1 REPLY 1
HP Recommended

 

@Mrypug22

Welcome to HP Forums,

Let's get straight to it!

 

When you press the Power button is there any signs of power? Any LED lights are on, you see a cursor or error on the display, or you hear noises such as beeps or fans,

While you respond to that, here's what you need to do:

 

Many startup errors and other problems can be resolved by a hard reset, which decreases the amount of power stored in hardware components.

  1. Shut down the computer, then disconnect the power cord from the rear of the computer.

  2. Press and hold down the power button for at least 10 seconds, then release it. The power light indicator might turn on briefly then go out.

  3. Reconnect the power cord, then turn on the computer to confirm if the issue is resolved.

Disconnect any of the following types of peripherals, drives, or expansion cards from your computer to check if they are causing the issue.

NOTE: Do not disconnect the keyboard or mouse from your desktop or all-in-one PC as part of this test.

  • Additional monitor or display

  • CD/DVD media

  • Docking station

  • Mobile phone charging cable

  • Printer

  • SD cards

  • Speakers

  • USB hard drive

  • Web camera

Use the original HP AC adapter that came with your computer or confirm the AC adapter is a genuine HP part and it is a supported HP accessory for your HP computer.

Do not use an HP AC power adapter on non-HP equipment and do not use a non-HP AC power adapter on an HP computer.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out

I will have a colleague follow-up on this to ensure it's taken care off, in case you don't respond in the next 24-48hrs,

As I need to know if the issue has been resolved, to get proper sleep at night.

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

Followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge and have a great day Ahead!

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.