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- No signal connect to my Z27k G3's Type-C port

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06-11-2023 10:35 PM
Product: HP Z27k G3 4K USB-C Display
I used the HP Z27K G3 screen for about 1.5 months and always normally connect my laptop to the screen by Type-C.
Since yesterday the type-C has broken, and no response after trying to re-connected many times.
But the HDMI connection is no problem.
Could you help me to deal with the issue? Thank you!
The Type-C port not working brings lots of inconvenience, and hope it can be fixed soon.
I am located in Demark, Copenhagen. Thanks a lot.
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