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I shutdown pc and unpluged. I Remove power cable and 6pin plug to graphics card, I Remove the graphics card to remove any dust under it. Hardly any, so I reinstall graphics card, power up pc and after a few seconds it shuts down and then restart, no beeps, no display. Everything else seems to be working fine. I also noticed the fan is not working on the graphics card. The graphics card is a Radeon 5300 TX  with 1 fan.

3 REPLIES 3
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@Paulplj20024

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,
I understand that your HP OMEN 25L Gaming Desktop is not working correctly. If you have already performed the steps from the document HP PCs - Computer does not start (Windows 10) : https://support.hp.com/in-en/document/c01997899  No Power or no Boot and the issue persists, it could be a hardware failure. Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html
​​​

Hope this helps! 
Please click “
Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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 talking to Hp Support. I had to ship my PC to a HP repair center. Shipping and repairs was all covered by HP  Thanks

HP Recommended

@Paulplj20024

Thank you for posting back.

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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