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‎11-23-2018 11:13 AM

HP Recommended
Product: Omen 27 Inch Monitor
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone.

Yesterday i bought the Omen 27 Inch Monitor and wanted to plug it in as soon as possible to enjoy the 144/165Hz experience, but i can't, and here's why:

The monitor works 100% on HDMI without any problems, but as soon as i switch it to DisplayPort it doesn't find a connection to the computer and says "Input Signal Not Found", i've searched a lot on the internet, tried to swap cables, turn it on/off, new drivers and everything but it still doesn't work.

I really don't know what is going on but i would apreciate some help if someone actually knows how to solve this problem.

Much thanks and have a great day!

1 person had the same question
3 REPLIES 3

‎11-24-2018 12:59 PM

HP Recommended

@AwayyLMAO,

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you are in need of support and I'll be glad to help you out.

 

To provide you with an accurate solution, I'll need a few more details:

Have you recently made changes before the issue started?

Have you tried to change the display cable and check if that helps?

Have you tried to install the drivers for the monitor. 

 

I have found a wonderful document which should help you with this issue - Flat Panel Monitor Displays Message about No Signal, Signal out of Range, Sleep, or Power Save

 

Alternatively, I would suggest here is to install the monitor drivers - Click here

 

Please try these steps and suggestions and get back to us with the results of the troubleshooting as this will help me in further assisting you.

 

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

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‎02-12-2019 03:55 PM

HP Recommended

My Omen X 35 monitor not working on my Displayport? It works on HDMI 100%.

Thank you looking forward to hearing back.

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‎06-18-2019 08:36 PM

HP Recommended

There is no change so far.

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