cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 1
100
Flag Post

Omen Obelisk Desktop with 4 Monitors only freezes and no signal by watching videos

HP Recommended
Omen by Obelisk Desktop 875-1xxx / 32 GB ram / AMD Ryzen 7 3700 8-Core
Microsoft Windows 10 (64-bit)

Hello,

I connected 4 Monitors (3 over Displayport and 1 over HDMI) on my brand new Omen Obelisk. All is working fine and without any errors. When I play than a video, sudently the mouse and tablet freeze, and some seconds later monitors loose signals and they are going to stand by mode - I have to push the power button to shut down the PC and than reboot the system so monitors are again connected.

 

It is very strange, that it happens only by watching videos, and even then, when nothing else is running than Win10. I let run the hp analyzing tools and every thing is ok. It never happens when no videos are running - PC runs without problems the hole week...

 

Can you please help me?

Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation