cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
157
Flag Post

Omen X 25 monitor: Dead pixel?

HP Recommended
Omen X 25
Microsoft Windows 10 (64-bit)

Hello. My monitor is over 2 weeks old and I have now discovered a pixel issue.

 

I'm not sure if it's dirt, dust, or even a dead pixel.  I have this monitor since the near the end of June. Is there anything I need to check before doing something? Any fixes to try? or maybe I should RMA the monitor for replacement or maybe a refund if replacement not possible. Thanks.

 

20200712_133002.jpg

I red circle where the pixel problem is.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
14,452 14,454 1,423 1,657
Message 2 of 2
Flag Post
HP Recommended

Hi @Rennearc

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!  

Asmita
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation