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mjsing2002
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Message 1 of 2
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Omen no display

HP Recommended
Omen Ckit
Microsoft Windows 10 (64-bit)

Just got my new Omen with GTX 1660 Graphic card.  I plug in and no video,  I can see lights and it is running but monitor does not recognize the pc.  I am using an adapter for HDMI to VGA.  Monitor works fine with other devices.  Tried an HDMI to HDMI cable too and nothing.    I did notice a 4 connector clip at the top left of the motherboard that was not connected.  Connected it and the PC will not boot at all.  If I let it sit upluged for a while without the connector plugged in, I get boot up but no video.  The graphic card is in tight.  Any help would be helpful  wish the has a motherboard manual for this thing included.

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@mjsing2002

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Does the monitor have HDMI port? If possible send me a picture of the ports on your Omen computer

 

To assist you better please provide me with the complete Omen details or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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