cancel
Showing results for 
Search instead for 
Did you mean: 
RebeccaPeter
New member
1 0 0 0
Message 1 of 2
137
Flag Post

Omni27 unable to switch modes

HP Recommended
HP omni27
Unknown

I have an HP Omni27 monitor. The button on the side of the computer that allows the monitor to switch from PC to monitor mode is broken/not working and I’m stuck in PC mode. All other buttons are in working order. 

Is there a way to circumvent this i.e. a remote? It’s a massive monitor and being stuck in PC mode is not ideal. Any recommendations would be greatly appreciated. 

Tags (1)
1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,488 1,735
Message 2 of 2
Flag Post
HP Recommended

@RebeccaPeter

 

If the button is damaged/not working, I'm afraid this seems to be a hardware issue. Please contact our HP Support team for Service Options:

1) Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

 

Keep me posted for any other assistance.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation