• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎03-27-2023 09:09 AM

HP Recommended
Product: HP Laptop - 15s-eq0042nl
Operating System: Microsoft Windows 11

I was using my laptop and suddenly the cursor acted out and froze. The touchpad is the only thing I use, so I tried moving it a little but the cursor stayed in place. Attempting again resulted in the cursor lagging A LOT and often never moving at all. I then found out only the top right corner of the touchpad seems to work. I tried restarting the pc, I clicked reset to default on the touchpad settings, I have no idea what to do. Every blog I tried did not help at all. This was all too sudden for me to not have accidentally disabled the touchpad through a shortcut or something. I read something about reinstalling the driver but I couldn't find that. What do I do now? Left and right clicks only work when I am in the top right corner area, too.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.