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HP Recommended
Envy 2-in-1

Hello! I received an old ENVY 2-in-1 from my sister this Christmas because she couldn’t find the cords to it. I recently received a power cable and tried to turn on the pc, but it made a quiet beep sound and showed a message that read “PC Mode display going to sleep”. 

1 REPLY 1
HP Recommended

@Pungie,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • Are you able to boot to Windows?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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