Pavilion 15 cs3xxx Brightness Issue

[Rahman28]

Hi, I bought the laptop recently. The problem is with brightness. Brightness is very low. Still I did all the settings. Brightness is still lower. The color is also perfect. In day time it does not feel good for eyes. I don't know what to say. It's very poor

[praveen196]

@Rahman28 Welcome to HP Community!

I understand that the brightness is not working.

Do not worry. I will try to fix the issue.

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

If the issue still persists, try creating a new user account on your computer.

Go to http://hp.care/2dWJKgW  and follow the steps to create a new user account.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!