Pavillion All-in-one screen not level

[DenisL]

I recently purchased this PC. It works fine but the screen is not level. It is leaning by 1/8" on the right side when looking at it. It is like a picture frame that is not level. Is there a way to fix this or should I return it to Costco.

[asmita6658]

Hi @DenisL

Welcome to the HP Support Community. 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

Have a great day! 

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[BWalt11]

I just bought the HP Pavilion All in One from Best Buy as it was on sale. Brought it home and the monitor is not level, packed it up and went back and exchanged it. The second one has the same problem! What a pain in the ass. Is that why it’s on sale ? The stores should tell you the manufacturing is defective!

[asmita6658]

Hi @DenisL

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Community.