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Yash191
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Solved!

Physical buttons on the monitor wont work.

HP Recommended
HP 22y 21.5-inch Display
Microsoft Windows 10 (64-bit)

Considering the power button as the first button, I'm unable to use the 2nd and 5th physical buttons on the monitor. I get no response on the screen when I press them. I purchased this monitor few months back. 

 

Any ideas? 

 

Thanks,

Yash

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Yash191
Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the HP Monitor button.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:
 www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
23,544 23,502 1,069 1,101
Message 2 of 2
Flag Post
HP Recommended

@Yash191
Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the HP Monitor button.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:
 www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

0 Kudos
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