Pictures being saved to desktop main screen.

[Jjr031629]

Everytime my grandmother saves a photo. It saves it to the desktop main screen. Like where all the apps and icons are. What the heck can I do to fix this. 

[Riddle_Decipher]

@Jjr031629 Thank you for posting on HP Forums,

For an accurate solution I'll need more details:

What is the product number of your device? Use this link to find it: Click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

Could you elaborate on what exactly you need help with? Do you want to save the photo anywhere else on the device?

Please reply with the details for further assistance.

Eager to help!

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feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

[Jjr031629]

Thank you. I finally figured it out. I had to go to the browsers settings and change the the saving location. 

[Riddle_Decipher]

@Jjr031629 That's awesome, I'm glad my positive vibes helped resolve the issue by changing the browser settings to save pictures on another location. 😉 😛

If you ever need anything else, feel free to tag me or just, write to us for assistance.

It's been a pleasure interacting with you and I hope you have a good day, ahead.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.