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‎01-17-2021 04:14 AM

HP Recommended

Hello there, I just placed an order buying HP omen 17t cb100 and vector mouse cost me (1718$).

I received a confirmation email that my order is placed successfully, a second later I received another email it says my order is declined and my card is charged.

 

What's the solution for this problem.

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-17-2021 02:26 PM

HP Recommended

@AhmedEsamzx 

 

HP will refund you. When ? I don't know, depending the process from your bank and HP.

 

Regards.

BH
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3 REPLIES 3

‎01-17-2021 02:26 PM

HP Recommended

@AhmedEsamzx 

 

HP will refund you. When ? I don't know, depending the process from your bank and HP.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎01-17-2021 02:34 PM

HP Recommended

@Banhien

Why that happened!, And does it mean I can't order in the future!!

 

Thank you.

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‎01-18-2021 09:38 AM

HP Recommended

Hi@AhmedEsamzx, Welcome to the HP Support Community!

 

 

We'd love you have you join us as an HP new computer owner.  Smiling.

 

New Product? Need Help? HP Online Store – USA – Customer Service

 

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

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