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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
AhmedEsamzx
New member
2 1 0 0
Message 1 of 4
177
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Solved!

Place Order

HP Recommended

Hello there, I just placed an order buying HP omen 17t cb100 and vector mouse cost me (1718$).

I received a confirmation email that my order is placed successfully, a second later I received another email it says my order is declined and my card is charged.

 

What's the solution for this problem.

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
banhien
Level 19
Level 19
96,790 65,503 12,540 21,612
Message 2 of 4
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HP Recommended

@AhmedEsamzx 

 

HP will refund you. When ? I don't know, depending the process from your bank and HP.

 

Regards.

BH
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3 REPLIES 3
banhien
Level 19
Level 19
96,790 65,503 12,540 21,612
Message 2 of 4
Flag Post
HP Recommended

@AhmedEsamzx 

 

HP will refund you. When ? I don't know, depending the process from your bank and HP.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

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AhmedEsamzx
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

@Banhien

Why that happened!, And does it mean I can't order in the future!!

 

Thank you.

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praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 328 396
Message 4 of 4
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HP Recommended

Hi@AhmedEsamzx, Welcome to the HP Support Community!

 

 

We'd love you have you join us as an HP new computer owner.  Smiling.

 

New Product? Need Help? HP Online Store – USA – Customer Service

 

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

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Select a subject type

 

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