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weeksd2903
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Message 1 of 2
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Plugging Thunderbolt G2 into Omen desktop

HP Recommended
Omen Desktop PC880
Microsoft Windows 10 (64-bit)

I am working from home.  Wanted 2 monitors.  I purchased an HP Thunderbolt G2, but I can't plug it into the Omen desktop PC880.  DId i purchase the wrong thing?  Please help.  I don't know if i should return the G2, or a plug to plug into the Omen and the G2, and which plug?

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@weeksd2903 I'm afraid the product you've purchased is only compatible with commercial line of products, as mentioned here:

  • Hardware compatibility
    • Compatible with HP Elite x2 1012 G1; HP Elite x2 1012 G2; HP Pro x2 612 G2; HP EliteBook Folio G1; HP EliteBook x360 1030 G2; HP EliteBook x360 1020 G2; HP EliteBook 1040 G4; HP EliteBook 800 G5; HP EliteBook 700 G5; HP ProBook 600 G4; HP ProBook 400 G5; ZBook 14u G5; ZBook 15u G5
  • For details: click here

That said, Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Docking stations are only for notebook devices, you don't need it for a desktop:

click here for details on connecting more than one monitor to the desktop.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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