• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
T530
Microsoft Windows Server 2019

We are using HP's Thinclients, the models we use are T530 and T520.


Our users that work in our VDI envorinment are complaining about random black bars and squares in tree menus, for example in the explorer (see the image as example).


(problem does not appear on a laptop installed with Ubuntu)


Additional information:


ThinClient

HP Thinclient T530/T520

HP Thinpro

Citrix Workspace version 18 and above seem to have the problem


VDI

Citrix

Windows Server 2019 and 2012

Screesnhot
SCREENSHOT 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.