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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-30-2019 02:17 AM

HP Recommended

Hello

 

I buyed 5 desktop Pavilion 590-p0xxx, all of them have the same problem, black screen during 1 or 2 seconds every few minutes. I tested in different offices, with different monitors and different cords, but the problem still persist. I sent one computer to HP to repair two times, but they say they put the computer under strong test of 96 hours, and everything it´s fine for them, they say it´s a problem of my cord, not their problem. So I still have that problem that happens very often. I don´t know what to do. I installed different drivers, different windows 10 versions, but I still have that blank screen. The problem occurs any time, even without any software installed, so it´s not a conflict with other software or device. It happens with a new installation with all drivers updated. Can somebody tell me if you could solve this problem?. I´m desperate

Thanks

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