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HP Recommended

Ridiculous Lack of Support

HP Evny 34c
macOS 10.15 Catalina

I just moved to a new place and am able to finally mount my monitor on the wall BUT there are NO VESA MOUNTS available for sale anywhere. Not a single third party and not a single one from HP even after speaking to support  or being on the phone for one hour. This is ridiculous for a 700 monitor to not have this kind of support or option.

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Message 2 of 4
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HP Recommended

Ridiculous Lack of Support

Hello
It will be necessary to check your documentation and if the model found and well this:

https://support.hp.com/us-en/product/hp-z-display-z34c-34-inch-ultra-wide-curved-display/7308746/pro...

Specifications

this is for example, you will have to search at home (country / region)
So here I have a reference, and we find this for example:

HP LCD Monitor Quick Release — Part number EM870AA

An easy-to-use, VESA-compliant, LCD monitor mounting solution that allows you to quickly and securely attach an LCD monitor to a variety of stands, brackets, arms or wall mounts. For more information, refer to this product's QuickSpecs document.

https://www.amazon.fr/HP-EM870AA-Support-pour-Moniteur/dp/B000FBLNYG

User Guide
maybe it can help you in research ..

 

 

 



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Expert volontaire Forum Fr 17-10-2009

Sorry i'm using translate.google

give the model and P/n product number of the device

example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA


Please remember to mark the answers this can help other users


please click on the accept as solution button

if message provided an answer / solution to the problem

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Message 3 of 4
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HP Recommended

Ridiculous Lack of Support

This is my computer 

 

HP ENVY 34 Curved Display Ultra WQHD Curved Monitor with AMD Freesync Technology, Webcam and Audio by Bang & Olufsen (Black/Silver) https://www.amazon.com/dp/B06WVD5NFG/ref=cm_sw_r_cp_api_i_OuVqEb0HV7S1D

 

that vesa won’t work on it 

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HP Recommended

Ridiculous Lack of Support

hmm then it's different!
with the product number indicated in the link I find this model here:

https://support.hp.com/us-en/product/hp-envy-34-inch-displays/7308754/model/13083195/product-info?sk...

Product Specifications

User Guide

But it is just mentioned the support in the manual, I found no reference / precision of what it takes!

 



signature:
Expert volontaire Forum Fr 17-10-2009

Sorry i'm using translate.google

give the model and P/n product number of the device

example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA


Please remember to mark the answers this can help other users


please click on the accept as solution button

if message provided an answer / solution to the problem

Reply
0 Kudos
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