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whoisgrisha
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Message 1 of 4
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Ridiculous Lack of Support

HP Recommended
HP Evny 34c
macOS 10.15 Catalina

I just moved to a new place and am able to finally mount my monitor on the wall BUT there are NO VESA MOUNTS available for sale anywhere. Not a single third party and not a single one from HP even after speaking to support  or being on the phone for one hour. This is ridiculous for a 700 monitor to not have this kind of support or option.

3 REPLIES 3
Prométhée
Level 16
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Message 2 of 4
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HP Recommended

Hello
It will be necessary to check your documentation and if the model found and well this:

https://support.hp.com/us-en/product/hp-z-display-z34c-34-inch-ultra-wide-curved-display/7308746/pro...

Specifications

this is for example, you will have to search at home (country / region)
So here I have a reference, and we find this for example:

HP LCD Monitor Quick Release — Part number EM870AA

An easy-to-use, VESA-compliant, LCD monitor mounting solution that allows you to quickly and securely attach an LCD monitor to a variety of stands, brackets, arms or wall mounts. For more information, refer to this product's QuickSpecs document.

https://www.amazon.fr/HP-EM870AA-Support-pour-Moniteur/dp/B000FBLNYG

User Guide
maybe it can help you in research ..

 

 

 

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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whoisgrisha
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Message 3 of 4
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HP Recommended

This is my computer 

 

HP ENVY 34 Curved Display Ultra WQHD Curved Monitor with AMD Freesync Technology, Webcam and Audio by Bang & Olufsen (Black/Silver) https://www.amazon.com/dp/B06WVD5NFG/ref=cm_sw_r_cp_api_i_OuVqEb0HV7S1D

 

that vesa won’t work on it 

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Prométhée
Level 16
11,443 11,293 1,163 3,669
Message 4 of 4
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HP Recommended

hmm then it's different!
with the product number indicated in the link I find this model here:

https://support.hp.com/us-en/product/hp-envy-34-inch-displays/7308754/model/13083195/product-info?sk...

Product Specifications

User Guide

But it is just mentioned the support in the manual, I found no reference / precision of what it takes!

 

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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