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JaceDlcrz
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Message 1 of 2
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SIGNAL OUT OF RANGE

HP Recommended
HP2311f
Microsoft Windows 10 (64-bit)

I'm currently connecting my new build pc to this monitor via a component to HDMI converter. The monitor shows me the video source but afte a few seconds a window pops up saying that the Input signal is out of range even though its working.

 

It states Current mode: H=16.2 kHz V = 60Hz

Change Mode to: 1920 x 1080 60Hz

 

The problem is, the monitor is already set to 1920 x 1080 with 60Hz. after that screen few seconds pop up the monitor will automatically close then when i press button of monitor the signal out of range is gone. the this is everytime is start my computer that problem will appear

 

This is very annoying when times im ingame that pop up will appear -_-

 

HOW CAN I RESOLVE THIS ISSUE?

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@JaceDlcrz,

 

I reviewed your post and I understand that you are getting signal out of range message.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I see that you have connected the monitor using a converter. Have you tried connecting the monitor directly and checked?

 

Meanwhile, I recommend you update the graphics driver on the computer and check if it helps.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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