Screen Replacement for HP AIO 24-e008nx

[Ponebre79]

I recently bought a HP AIO 24-e008nx (Touch) and my Son Damaged the Outer Glass Panel of the Unit just would like to ask where i can buy the Replacement since the outer glass is combined with the Screen The Display is Working fine just the outer glass is Broken

Thanks in advance hope you can help me out.

Note: I dont want to bring it to your service center here in Jeddah Saudi Arabia [BAT IT] Since they work slow and Over priced they are charging me 540 USD [2000sr] + another 27$ [100sr] for Service charge for the screen replacement 

[Riddle_Decipher]

@Ponebre79 Normally, we would recommend you to contact HP to have the device repaired, however, since you've already done that, here are a few alternatives:

Click here to visit the HP Parts surfer, this website will help you find the universal part numbers that you could use to order the replacement LCD Panel and other damaged components from local online stores (non-HP), however, the services done via HP would be more permanent compared to getting it replaced locally or on your own unless you are a tech yourself.

L37039-001 | ASSY,Panel Kit 238 FHD ZBD W/CBL,Prost2

P.S: Welcome to HP Forums! 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[Ponebre79]

Yah i understand your recomendation but how can i let HP Service Center here in JEDDAH [BAT IT] fix my Unit if they are Overpricing the spare parts and have you seen the Customer reviews about them 

And they Are Charging me 2000sr for a crack outer screen + 100sr service charge  for a Unit i got for. its not overpriced its Insane

its Kinda disapointing really and ive been using HP Products since  early 2000s

[Riddle_Decipher]

@Ponebre79 I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.