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ross90
New member
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Message 1 of 2
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Screen brightness goes to max upon wake up.

HP Recommended
HP Touchsmart
Microsoft Windows 7 (64-bit)

Hi, 

The brightness on my HP Touchsmart automatically goes to 100% upon the computer or waking from sleep. Also, the adjustment bar for brightness moves really slowly, compared to the volume one. Simply fiddling around in 'Adjust Screen Brightness" doesn't bare any results.

I've had and fixed this problem before. I searched online for a solution and someone said it was a bug and linked me an update to fix it. It worked perfectly. But that was 4 years ago and I just had to do a system recovery for another reason and now the brightness problem is back.

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@ross90 Welcome to HP Community!

 

Please provide the correct product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

 

Click here for steps on finding the information we need!

http://support.hp.com/us-en/document/c03754824

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep us posted,
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