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- Screen cracked

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09-12-2022 07:36 PM
Screen is cracked in several places, like it was stepped on. Purchased 12/2020 but just opened the box. No warranty now. Should I get it serviced, replace screen myself, or do I need a new PC? Haven't even turned it on yet, for fear of damaging something. Thank you!
09-13-2022 07:34 AM - edited 09-13-2022 07:35 AM
@dlcrossman2016 wrote:Screen is cracked in several places, like it was stepped on. Purchased 12/2020 but just opened the box. No warranty now. Should I get it serviced, replace screen myself, or do I need a new PC?
It is up to you to repair or replace. It might be a good project for someone in the neighborhood.
If the display works the system can be connected to a TV. Alternately, remote desktop could be enabled and the system used from a laptop or another computer
If into DIY, then here is a disassembly video
https://www.youtube.com/watch?v=zjc-ZtPzSiU
Ebay shows $600 USD for a working used system
Replacement screens start at $300 ebay
After disassembly, look for a manufacturer name and part number like Samsung or LG and then look for that part at aliexpess or alibaba since the displays are made in asia.
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