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Pappyg73
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Message 1 of 4
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Screen cycling off and on

HP Recommended
27ec monitor
Microsoft Windows 10 (64-bit)

Every time my laptop comes back from power save mode, the monitor turns on but then cycles off and on every few seconds. This lasts sometimes a couple mins and other times several minutes. Any ideas?

3 REPLIES 3
Nirvana_95
HP Support Agent
HP Support Agent
2,971 2,971 109 117
Message 2 of 4
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HP Recommended

Hi @Pappyg73 

 

Welcome to the HP Support Community.

 

I'd like to help! 

 

May I have the exact model name of the Desktop? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted. 

 

 

NIRVANA_95
I am an HP Employee
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Nirvana_95
HP Support Agent
HP Support Agent
2,971 2,971 109 117
Message 3 of 4
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Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

Please get back to us with the details so that we can assist you further.

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
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Nirvana_95
HP Support Agent
HP Support Agent
2,971 2,971 109 117
Message 4 of 4
Flag Post
HP Recommended

Hi @Pappyg73

 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

 

Have a great day! 

Thanks! 

NIRVANA_95
I am an HP Employee
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