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Screen dim when awaken from sleep mode

HP Recommended
Pavilion 23
Microsoft Windows 10 (32-bit)

Good evening,

My HP Pavilion 23 has been having some screen issues for some time. When the computer goes to sleep and is awaken, the screen stays dim, I have to restart the computer for the display to be normal. I have checked all that I can think of. Has anyone found a solution to this?

Thank you,


HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jess131 Welcome to HP Community!


I understand that the computer display is dim while woke up from the sleep mode.


I would suggest you install the latest BIOS and check for the issue.


Please click the below link to download the BIOS.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

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