03-28-2018 07:55 AM
My screen will not turn on but the computer does. This happened previously a few times, where the screen wouldn't turn on for hours or days, but last week I upgraded the RAM and now the screen doesn't turn on at all.
03-28-2018 08:06 AM
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Since you are facing a boot issue with a blank screen please follow below instruction and click on the web link given below should be able to help you to resolve the issue on your unit.
1. Please disconnect the addition RAM and then check if the issue occurs or not, if working fine then do not connect the RAM and check for compatable RAM for your unit.
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