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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Screen flashing

Create an account on the HP Community to personalize your profile and ask a question
08-17-2023 05:47 PM
My laptop has started to flash at random times while I'm working but will also flash pretty consistently when I'm playing a game.
Today while working my laptop screen went black for a bit, came back and then went black again while me and my colleague were in a meeting and they were sharing their screen. My extra monitors were fine, it was just my laptop screen.
I'm not sure what's causing the issue or how to fix it.
Product name : HP Pavilion x360 Convertible 14m-dy1xxx
08-20-2023 01:14 PM
Welcome to the HP support community.
I understand that your notebook display is flashing, I am glad to assist you.
Update the Bios, chipset, and drivers using HP Support Assistant.
Download and run the HP Support Assistant from this Link: Click here
- HPSA will automatically search for all the latest drivers for your Notebook
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
Also, ensure Windows is up to date.
- Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee