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‎09-27-2019 11:36 PM

HP Recommended
Product: Pavilion dv5
Operating System: Microsoft Windows 7 (64-bit)

Hello,

I have Hp pavilion dv5 laptop. Product XZ165UA#ABA.

Months backs I got Hp battery alert to replace battery. After that pink flickering started appear on screen. I have windows 7 (64bit).  Please guide with this issue.

I bought laptop i US but I live in India. Assist with nearest service center.

I have uploaded picture of the screen.

IMG_20190928_104839.jpg

IMG_20190928_104759.jpg

IMG_20190928_104744.jpg

 

1 REPLY 1

‎09-28-2019 04:07 PM

HP Recommended

First I would try to remove the battery and run the laptop only with power from the adapter to see if the screen flickering is still there...

Mike
HP Pavilion 590-p0026nq, Core i7-8700, 8GB, 1TB, NVIDIA GeForce GTX 1060+Samsung 970 Evo Plus 256 GB NVMe
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