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Jetfixer
New member
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Message 1 of 2
174
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Screen flickering

HP Recommended
ll in one Model 23-p114

I have a screen problem. After a few minutes of operation small circles appear to flicker on the bottom of the screen as well as flickering mouse. The Apps that are open move in their box and zoom in and out.

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Hibb1
Level 6
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Message 2 of 2
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HP Recommended

Your touch screen is starting to experience 'Ghost touch'. This will probably get worse, and eventually render the machine unusable. Your options are as follows:

1. If still under warranty, or if you're in Australia, call HP and log a warranty call.

2. Disable the touch screen in device manager. PC will still work normally, you just won't have a touch screen anymore.

3. Purchase a new touch screen off HP and take the unit to a authorised HP repair agent and get the TS replaced. (Cost prohibitive in my opinion)

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