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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- Desktop Video, Display and Touch
- Screen going to sleep?? after working for about a minute

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12-29-2021 01:52 PM
- I updated my All-in-One HP TouchSmart Desktop PC to windows 11 (about a month ago) & now it let's me log in & works then after about a minute screen goes to sleep. If I hit the enter key the screen goes back on to login screen, let's me log in, works for about a minute then goes to sleep again. Even if I'm moving mouse around or typing the screen goes to sleep.
12-31-2021 09:36 AM - edited 12-31-2021 09:37 AM
It was working OK for a month then this happened? If so then a windows 11 update from Microsoft caused the problem.
You can review the update history and possibly uninstall anything recent
Here is a list of things you can try.
https://www.raymond.cc/blog/dont-sleep-prevent-windows-from-standby-shutdown-hibernate-and-restart/
Before doing any of the above I would go to "power, sleep and battery" settings and make sure it is all disabled.
If that does not work then we can start looking at driver / hardware issues or try all in the above url.
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