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Angie1166
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Message 1 of 2
184
Flag Post

Screen hiccups between blurry pic and purple with no icons on hp pavilion

HP Recommended
Hp pavilion
Microsoft Windows 10 (32-bit)

My screen hiccups between a blurry screen and a blank purple screen. There's no icons...and nothing I've tried on keyboard works,  every since I updated drivers 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Angie1166,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues with the display on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

  • How did you update the drivers?
  • What is the exact model for your computer?

Meanwhile, I recommend you connect an external monitor or a TV to the computer and check whether you are getting display on the external screen.

 

Also, boot to BIOS by tapping the F10 key on startup and check whether you are getting a display.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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