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‎06-24-2018 04:31 PM

HP Recommended
Product: VH240a Monitor

I've followed all of the troubleshooting steps for this issue. Recently purchased a brand new VH240a monitor and connceted all of the following cables; HDMI to DVi, Audio(aux) and VGA.  All cords connected tightly and snug, still no luck.  Please help 

14 people had the same question
4 REPLIES 4

‎06-24-2018 05:03 PM

HP Recommended

@C143

 

You need speakers to have sounds and your monitor does NOT have any speakers, its specs:

 

    https://support.hp.com/au-en/document/c05624169

 

Regards.

BH
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‎07-03-2019 12:53 PM

HP Recommended

The HP VH240a does in fact have speakers. I have tested the ones on my monitor and they work. 

1 person found this reply helpful
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‎07-03-2019 12:54 PM

HP Recommended

My problem was that if you use the wrong power supply, one that is under powered, the audio will not work. Make sure that the power supply provides 19V.

 

Your problem may be that the internal monitor settings are incorrect. If you go into the on-screen menu, there are some audio settings. You should make sure that the audio input is set to analog and not HDMI. Also, check the volume.

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‎11-09-2019 07:07 AM

HP Recommended

How do I get to the on sreen menu ? 

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