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Stylus not working even though it says it is connected

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My stylus is not working on my HP Envy. It says it is connected and when I hold the top, sticky notes and screen snips still working except the pen's touchscreen and writing. I have another spare stylus that I have also tried which has connected but the same issue arises. I know both the stylus' work as I have another HP (HP Elitebook) and they both work on it. The laptop's touchscreen works fine just not the stylus. Any ideas what to do?

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What is your Envy and stylus ? Connected does not mean working



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