Create an account on the HP Community to personalize your profile and ask a question
03-12-2023 05:26 PM - last edited on 03-13-2023 12:49 PM by MayS
The monitor I just purchased on Mar 06, 2023 (HP order [Personal Information Removed]) shows a
Warranty status Expired Factory warranty
Start date: January 9, 2022 End date: February 2, 2023
It was sold as new from HP Store but the label on the HP X27 FHD Gaming Monitor
Serial: [Personal Information Removed] does show a manufacture date August 2021
To add to my frustration, seemingly shared by many on the HP Forum,
I cannot register the HP laptop I bought at Staples in 2016.
I submit the serial number as shown on the physical label on the bottom of the laptop and documentation
but repeatedly get rejected with a request for a valid serial number. It is Product: 2V6B2AA Serial No. [Personal Information Removed]
03-14-2023 07:36 AM
Welcome to the HP Support Community.
I'd like to help!
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee
Didn't find what you were looking for? Ask the community