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HP Recommended
macOS 10.15 Catalina

The right hand side of my new HP 32 display is completely black it had been working fine for the past few weeks since I got it. I am plugged the power cable and HDMI for about 20 minutes plugged it back in and it’s still black plug the different MacBook into the display same problem so it’s not the laptops

Kiki
1 REPLY 1
HP Recommended

If in warranty do the following

1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.

Please try it on Xbox, Blu ray player, cable TV or Windows PC first

 

if not in warranty there are a number of things you can try

https://www.google.com/search?q=half+monitor+is+black

 

 


I am a retired Principal Analyst, and a community volunteer.
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