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Thunderbolt 3 G2 Hub and Mac Mini connection

HP Recommended
Mac Mini 2020 model.
macOS 10.15 Catalina


I hope someone can help me with an issue I have connecting my Thunderbolt 3 120W G2 dock. I have plugged it into the a/c power and then connected it via the pre installed cable to the Thunderbolt port on the back of my 2020 Mac Mini but the hub just doesn't turn on. All I am using it for is to connect external items via USB as the new mini only has 2 x USB ports on the back and has 4 Thunderbolt 3 ports. I am not tech by any means and thought it would be just a plug and play unit, but obviously not.

if anyone can help I would really appreciate it.



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