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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Re: Touch gloss digitizer
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09-21-2019 06:02 AM
good, I have a Pavilion 24-b223w with the broken digitizer touch, I want to know if a standard of the same inch will fit, it has an ILITEK controller, before buying I would like to know if anyone can help me or where can I find te digitizer from HP
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Accepted Solutions
09-23-2019 02:46 PM
Thank you for posting back.
To get the answer to this question, the digitizer and LCD are complete display assembly. Hence it cant be purchased separately.
I would request you to contact our Support and our Support Engineers should be able to check the available service options.
HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
09-23-2019 12:25 PM - edited 09-23-2019 12:25 PM
@Dibo945
Thank you for posting on the HP Support Community.
After reading your post, I did go through the Product specifications of your product and found that you have 60.45 cm (23.8 in) 10-point touch-enabled diagonal widescreen full high-definition IPS WLED-backlit edge-to-edge display (1920 x 1080)
Check below information on the display panel and upgrade:
- 903192-001LCD Panel - 23.8, IPS, FHD, 250nit, AG, ZBD, BOEN-N/A-COMPLY_2.07
- 903192-002LCD Panel - 23.8, IPS, FHD, 250nit, AG, ZBD, BOEN-N/A-COMPLY_2.07
- 914022-001Panel - 23.8,IPS,FHD,250nit,ES7,AG,ZBD,LGDN-N/A-COMPLY_2.07
- Note: the above part numbers are universal and you find one on the website online shopping site.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
09-23-2019 02:46 PM
Thank you for posting back.
To get the answer to this question, the digitizer and LCD are complete display assembly. Hence it cant be purchased separately.
I would request you to contact our Support and our Support Engineers should be able to check the available service options.
HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
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