cancel
Showing results for 
Search instead for 
Did you mean: 
ShinHunter
Level 2
5 4 0 12
Message 1 of 1
94
Flag Post

Touchscreen Functionality - A Simple Suggestion for HP to act

HP Recommended
All-in-one 24-b017c
Microsoft Windows 10 (64-bit)

May I suggest that as HP have still not bothered to develop a solution that some genius manager inside HP allocates somebody a couple of hours to do the following:

 

1) Using the original software instruction file for the BIOS for the 24-b017C, cut and paste the section that relates to the touchscreen drivers and copy into and replace the same section in the latest BIOS version.

2) Do the same for the software drivers download that relates to this.

3) Test and validate

4) Reissue the Product Updates for download.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation